5 Travel Agent Resolutions for 2021
Many of you would be making business resolutions for 2021. Whether you already have a list that you are working on or you didn’t care this year, if you are a travel agent, this...
Tagged: customer experience
How Travel Agencies can Meet Customer Expectations in 2021
The travel industry has experienced unprecedented challenges as a result of the ongoing pandemic. But, with challenge comes opportunity. The industry has learned a great deal from the crisis, and travel firms are re-evaluating...
How Travel Firms can leverage Ancillaries to Boost Revenue & Customer Loyalty
With a plethora of online travel agencies emerging globally and regionally, the competition is growing at breakneck speed, which in turn is leading to thinning profit margins. Moreover, booking patterns have seen a drastic...
5 Lessons Online Travel Brands can learn from Amazon
Who isn’t aware of the ever-soaring success of Amazon since its inception? The online marketing giant has been setting some serious digital marketing goals for brands looking to boost their ROI through digital campaigns....
Are Chatbots the Future of Customer Experience in Travel?
Technology is evolving at an incredible pace. It was only a couple of years back that mobile apps for making travel bookings were an in-thing and all the major OTAs invested heavily mobile apps....
