[Ebook] Why Travel & Hospitality Companies Should Never Ignore Customer Reviews
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With more and more people using the internet to plan and book travel, online user reviews have become extremely crucial for travel providers. According to studies, 85% of consumers read up to 10 reviews before they feel that they can trust a business.
Customer reviews have become such a strong driving force in traveler decision making that many Travel companies now use them to promote their brand to potential customers.
Download this e-book to understand:
- Why online user ratings and reviews are so important for travelers
- Benefits of positive reviews for Travel firms
- How Travel firms should deal with negative reviews
